Request data or account deletion

Signed-in users can initiate full Kryonix account deletion in the app from More, Account, Delete Account. The app shows a confirmation flow before deletion.

Account deletion uses a server-side Firebase function to delete the signed-in user's Kryonix Cloud user tree and then deletes the Firebase Authentication user.

• Kryonix Cloud account data, including cloud-backed workouts, plans, custom exercises, body metrics, and diagnostics stored under the user account.
• Premium entitlement and beta-status mirror records tied to the Kryonix account.
• Support-ticket records tied to the account, deleted or scrubbed where possible.
• Firebase Authentication user deletion after cloud data has been deleted or scrubbed.

• App Store or Google Play subscription cancellation. Manage subscriptions through your app store account.
• Data already stored in Apple Health or platform health services. Manage that data through device settings and the Health app.
• Local device-only data that remains on an installed app. Delete the app or clear device data to remove local-only data.
• Website waitlist records that are separate from the signed-in app account.

Use the support page and include the email address or sign-in method associated with your Kryonix account. Kryonix must verify ownership before carrying out deletion requests.